Services
User satisfaction at the centre of your business
Improve your interaction with end customers and transfer your traditional business to new digital services.
Your technology partner in implementing your services
Benefit from IT to get customer satisfaction.
Technology & innovation are key drivers to achieve your objectives as they enable:
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“Customer Satisfaction” approach and tools (CRM, Sales Efficiency, Portals) to improve customer interaction and allow service players to deliver high quality services.
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Through up-front business consulting and the setting up of Digital Platforms, Service players will quickly launch new and innovative services – e-care, homecare, recycling services, etc. – to increase their revenues.
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Cost optimisation through the outsourcing of non-core business (application maintenance & support; IT infrastructure services).
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Higher productivity & efficiency though process streamlining & alignment (such as ERP) and tools (workplace mgt, HR IS, RPA, Time Mgt), to improve the Employee experience.
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Efficient data analysis, open & scalable IT architectures, and IT digitalisation achieved through our IT Excellence approach (Data Mgt, API mgt, IT Ops, Cloud…).
“Your Key Partner in addressing a Wide Range of Specific Service Areas: both Services to People/B2C (Private Healthcare / Nursing homes, Postal services, social services, Private school Groups, Real Estate, restaurant Groups) and Services to Enterprises/B2B (Facilities management, workforce management, Quality Control/certification, Call Centres, collective Food Groups)”
We cover all segments in the Services sector
We serve global players and their local teams.
Technology to support your service offer
Our catalogue of IT solutions is dedicated to the excellence of your services.
A broad software ecosystem
Check out our related offers.