How humanoid robotics re-invents customer experience

By Laurent Marciniak, Director of the Social Robotics offer

Emerging market in many sectors, humanoid robotics is only at its beginnings. Capable of welcoming, accompanying and informing thanks to an interface equipped with speech and emotions, the robot offers a new customer experience. Neither gadget, nor solution of replacing a vendor or counter staff, humanoid robotics re-invents completely the user experience. Here’s why.