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Telecommunications

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Telecommunications

Since an excellent client relationship is a central pillar of its “2020 Essentials” plan, Orange launched a major transformation programme for its client IS solutions. This involved implementing a CRM solution within its AMEA (Asia, Middle East, Africa) subsidiaries to improve the customer journey and experience.

Aerospace

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Aerospace

CNES outsources its information systems management to Gfi

Gfi Informatique was selected by CNES (Centre National d’Etudes Spatiales, the French government space agency) as its partner of choice. For four to six years, France’s leading digital services company will carry out the comprehensive management and transformation of this agency’s IT infrastructures and applications, covering user services, maintenance, supervision, operation, and the integration of new services for production.

Insurance

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Insurance

10 years of partnership, 10 years of trust!

For more than 10 years, Gfi designed procedures and tailor-made services to industrialise the Information Systems (IS) of the life insurance division of a major French banking group. These services have enabled the insurer to optimise its processes, significantly reduce IS management costs, and successfully complete many other projects.

Digital Banking & Insurance

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Digital Banking & Insurance

Overhauling the client relationship

Customers have new and significant needs and expectations in their private and professional lives. Digital Banking aims to cater for those needs, and embodies the fast, general, in-depth and necessary evolution of a bank’s relationship with its customers. With the constant pressure of technological advances and web-based competitors, this relationship has entered into a period of long-lasting transformation that will deeply change banks’ organisation, processes, information technology and strategies for many years to come.

Retail & Services

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Retail & Services

Together with you, we develop innovative cross-channel solutions to match the changing user and consumer habits of your customers.

Cybersecurity

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Cybersecurity

Cybersecurity solutions and services for the success of your digital transformation.

The "digital revolution" is transforming society at an unprecedented rate. However, the evolution of cyber threats, regulations and business requirements is creating new challenges and jeopardising the success and the adoption of digital transformation programmes.

Energy & Utilities

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Energy & Utilities

A tailor-made customer relationship for an electricity supplier

Centralising all customer interactions and contact points in a single tool based on the same system was essential to provide a consistent, contextualised, and profitable customer relationship and positive customer experience.

Industry 4.0

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Industry 4.0

From a traditional industry to an industry of the future

Industry 4.0 is an opportunity for France to strengthen its industry and make it more competitive and flexible at a time of digital revolution. The aim is to preserve and develop future manufacturing jobs.