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Smart Cities

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Smart Cities

Bringing elected representatives and citizens together

The Smart City and its digital technologies offer a great opportunity to improve the relationship with users through public services that keep getting more innovative and efficient to meet the expectations of citizens and companies.

Smart Transport

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Smart Transport

Connected transport solutions

In 2050, 75 % of the global population will live in cities and the planet will have 37 megacities, each with a population of more than 10 million inhabitants. Transportation needs, for business or pleasure, are intensifying due to the fast growth of urban areas. This context and the development of digital technology highlight the need to take a fresh look at traditional forms of transportation and the ways in which to respond to new requirements.

Smart Cities

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Smart Cities

Martinique Region: a multi-channel solution for residents of 500 municipalities

The Martinique Region decided to set up a multi-channel service platform. All municipalities across the island would benefit from this ambitious project. The stakes are high, since the aim is for all users to be able to access all services anywhere, anytime.

Customer Experience Management

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Customer Experience Management

Refine your customer behaviour analysis through optimised management

In order to stand out from the competition and retain their subscribers, telecommunications operators are now required to know and measure the customer experience, i.e. how subscribers experience the network and their various interactions with the operator (via the contact centre, chat, email, website, social networks, etc.).