10 years of partnership, 10 years of trust!

For more than 10 years, Gfi designed procedures and tailor-made services to industrialise the Information Systems (IS) of the life insurance division of a major French banking group. These services have enabled the insurer to optimise its processes, significantly reduce IS management costs, and successfully complete many other projects.

CRM is an essential tool for managing client relationships, in order to attract and conquer customers, and earn their loyalty.

The digital revolution has fundamentally changed consumer behaviour. More demanding and better informed than ever, customers expect new services and products in sync with modern usage.

Since an excellent client relationship is a central pillar of its “2020 Essentials” plan, Orange launched a major transformation programme for its client IS solutions. This involved implementing a CRM solution within its AMEA (Asia, Middle East, Africa) subsidiaries to improve the customer journey and experience.

Spend less through better testing: quantity no longer means quality!

Digital application projects tend to have to increased estimated work loads and longer time-frames (multiple user experiences, security, multiple devices, …).

Agile production tailored to the challenges of service transformation

Operations managers are currently faced with the challenges of improving quality, developing innovative new services, lowering operating costs, implementing agile infrastructure, reducing technical debt, sourcing, and strategic workforce planning. And mergers, IT convergence issues, internationalisation and innovation are only accelerating the changes.

Gfi puts all its added value to work for the overall management of your information systems

Faced with the challenges of globalisation, competition, productivity and booming innovation, our clients choose Gfi’s Global Outsourcing offer to benefit from agile, available information systems managed with continuous attention to resource optimisation and cost effectiveness. Those who have developed innovative intellectual property assets for their business sector will find in Gfi a partner able to add value and distribute them on the market. All of Gfi’s know-how is at their disposal in one single contract with commitment to results: consulting, development, solution integration, upgrading and corrective maintenance, IT production and service hosting, and user media. Gfi’s Global Outsourcing is a long-term partner to our clients’ success in their markets.

We take care of building and maintaining your information system from end to end, from the application stage to the Cloud Computing infrastructures.

Business Solution Outsourcing meets the implementation and development requirements of company information systems. The aim is to deliver a single service-mode programme structure comprising all the services necessary to the implementation of the solutions chosen by the IS Directors for their business departments.

Evaluating, checking and testing to ensure the quality of your applications

Testing is essential nowadays for companies. It allows them become leaders, guarantee profitability and satisfy end customers. Reducing Time-to-Market increases value, but requires agility and speed for immediate commissioning (DevOps). At the same time, it is essential to incorporate new solutions for the most high-performing systems: virtualisation, cloud, UX, Big Data, Testing and ongoing deployment. Finally, it is important to consider legacy systems to optimise existing investments (technology debt, ERP, lower operating expenses). The payoff is an information system in line with current uses and industry expectations. An essential performance booster in the face of increased competition!