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Standardisation

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Standardisation

Improving customer competitiveness, promoting a close and lasting relationship, anticipating market developments and reducing IT costs: Together we improve your IS Management

The development of IS Management sourcing models answers three major requirements: optimising costs, coordinating digital transformation and respecting time to market.

Inventory of networks and services

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Inventory of networks and services

Rolling out bandwidth as close as possible to users

The digital boom, connected objects and mobility require greater bandwidth. In addition, this bandwidth must be rolled out as close as possible to the many players involved – town halls, hospitals and schools – and involves the roll-out of fibre and materials in numerous data centres.

IT Process Outsourcing

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IT Process Outsourcing

Operational quality in IT production for the benefit of the users and the information system

The ITPO offer targets improves: service production organisational efficiency, the quality of the service rendered and the professionalism of the customer–supplier relationship. It aims to provide maximum flexibility to absorb the variable costs linked to business challenges.

Services

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Services

A postal services operator takes on e-commerce thanks to Gfi

Over the last few years, this postal services operator has been working towards the extensive transformation of its legacy activities, and of the means to achieve such an overhaul. It opted for Gfi’s comprehensive e-commerce solution, Hybris, as a unified solution to facilitate its e-commerce customer relationship

The customer’s omnichannel experience

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The customer’s omnichannel experience

Adapting to a customer’s preferred form of contact in order to offer a fluid and, above all, efficient, experience

The relationship between customers and brands is on track, or rather well on tracks… This is the focus of omnichannel: to adapt to the contact method chosen by the customer in order to offer him a fluid and, above all, efficient experience.

Omnicommerce by Gfi

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Omnicommerce by Gfi

Focus on your core business

Doing business anywhere, anytime, through any channel, offering the advice and services that customers expect from you: Gfi’s omnicommerce offer is based on our experience and expertise in meeting all of these requirements.

Analytics and Big Data

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Analytics and Big Data

Jointly addressing digital challenges and exploiting data to offer user- and consumer-centric solutions. Jointly anticipating and co-constructing the uses of the future.

Data processing and exploitation are now a genuine business challenge for our customers. The real-time analysis and traceability of major information flows offer precious decision-making assistance across the company with customer marketing, behavioural studies on consumption preferences and habits, image promotion on social media (online reputation, geolocation, etc.), risk control, fraud, real-time internet security management, process and performance coordination, optimisation of logistics processes, etc. Data is exploited in two ways: through the analysis of metrics (using BI systems) combined with market-specific knowledge (using Smart and Big Data approaches).

Modernising the IS

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Modernising the IS

Improving performance and increasing agility to ensure the success of major modernisation projects.

IS Directors are looking to substantially reduce the costs of their information system (infrastructures and applications), handle its obsolescence and ensure its renovation in order to achieve their digital transformation and respond to new demands. To achieve this, IS Directors must factor in the specific characteristics of their software environment, and standardise and automate the modernisation processes through complex renovation, reconstruction, conversion or migration programmes, or through the choice to decommission certain assets.

IS Quality

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IS Quality

Evaluating, checking and testing to ensure the quality of your applications

Testing is essential nowadays for companies. It allows them become leaders, guarantee profitability and satisfy end customers. Reducing Time-to-Market increases value, but requires agility and speed for immediate commissioning (DevOps). At the same time, it is essential to incorporate new solutions for the most high-performing systems: virtualisation, cloud, UX, Big Data, Testing and ongoing deployment. Finally, it is important to consider legacy systems to optimise existing investments (technology debt, ERP, lower operating expenses). The payoff is an information system in line with current uses and industry expectations. An essential performance booster in the face of increased competition!

Business Solution Outsourcing

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Business Solution Outsourcing

We take care of building and maintaining your information system from end to end, from the application stage to the Cloud Computing infrastructures.

Business Solution Outsourcing meets the implementation and development requirements of company information systems. The aim is to deliver a single service-mode programme structure comprising all the services necessary to the implementation of the solutions chosen by the IS Directors for their business departments.