We work alongside our clients to help them succeed in their transformation projects and meet their business-quality and time-to-market objectives.
In a highly competitive environment, players in the Telecom, Media & Entertainment sector are pulling out all the stops to attract and retain customers, while optimising their operational costs.
Our clients’ achievements
Since an excellent client relationship is a central pillar of its “2020 Essentials” plan, Orange launched a major transformation programme for its client IS solutions. This involved implementing a CRM solution within its AMEA (Asia, Middle East, Africa) subsidiaries to improve the customer journey and experience.