Overhauling the client relationship

Customers have new and significant needs and expectations in their private and professional lives. Digital Banking aims to cater for those needs, and embodies the fast, general, in-depth and necessary evolution of a bank’s relationship with its customers. With the constant pressure of technological advances and web-based competitors, this relationship has entered into a period of long-lasting transformation that will deeply change banks’ organisation, processes, information technology and strategies for many years to come.

We accompany our clients throughout the transformation of their IT department and application services.

Cybersecurity solutions and services for the success of your digital transformation.

The "digital revolution" is transforming society at an unprecedented rate. However, the evolution of cyber threats, regulations and business requirements is creating new challenges and jeopardising the success and the adoption of digital transformation programmes.

From Usine France to Usine du Futur

Industry 4.0 is an opportunity for France to strengthen its industry and make it more competitive and flexible at a time of digital revolution. The aim is to preserve and develop future manufacturing jobs.

As a key player in the digital integration of manufacturers, we stand out by our ability to focus and mobilise fast on topics that are vital for our customers.

Retail for 3.0 clients

At a time of massive digitalisation, retail is taking another U-turn by creating a unique space where sales and communication channels interact to offer a full, seamless and customised user experience. Welcome to omni-commerce.

A postal services operator takes on e-commerce thanks to Gfi

Over the last few years, this postal services operator has been working towards the extensive transformation of its legacy activities, and of the means to achieve such an overhaul. It opted for Gfi’s comprehensive e-commerce solution, Hybris, as a unified solution to facilitate its e-commerce customer relationship

Omni-channel: a global strategy for a cosmetics company

How do you establish an e-commerce platform able to meet time-to-market constraints and to drive 20% growth? That was the challenge presented to Gfi by a cosmetics group, which positioned the digital channel as one of the strategic avenues for its revenue growth.

Making omni-channel reliable

Omni-channel has become a strategic challenge for distance selling players. It meets the requirements of increasingly connected clients seeking seamless relationships. As such, it makes sense to outsource the operation and transformation of omni-channel solutions to an expert like Gfi, following the example of a clothing retail group.

Bringing elected representatives and citizens together

The Smart City and its digital technologies offer a great opportunity to improve the relationship with users through public services that keep getting more innovative and efficient to meet the expectations of citizens and companies.