Improving customer experience, dynamically developing ever more innovative applications and functionalities that anticipate the uses of tomorrow.

More mobility, more speed, more autonomy in their actions… The expectations and needs of consumers are changing. The widespread adoption of new technologies creates new uses that are profoundly transforming customer relations. As the customers are better informed and better equipped, they are becoming increasingly demanding and expect innovative services from their bank and their insurance company that are in line with their new consumer habits. The digital environment is everywhere and employees have the same new expectations: to bring the tools and uses they have in their private life into the workplace.

Overhauling the client relationship

Customers have new and significant needs and expectations in their private and professional lives. Digital Banking aims to cater for those needs, and embodies the fast, general, in-depth and necessary evolution of a bank’s relationship with its customers. With the constant pressure of technological advances and web-based competitors, this relationship has entered into a period of long-lasting transformation that will deeply change banks’ organisation, processes, information technology and strategies for many years to come.

We offer high-performance, flexible, customisable and innovative solutions to support your corporate transformation.

From the protection of your information system through to controlling physical access, we offer a complete solution for all of your safety issues.

A turnkey offer to accelerate the launch of new services, improve the personalisation of the customer relationship and strengthen your competitiveness.

The acceleration of regulatory changes, the ageing of the population, the withdrawal of the mandatory scheme, technological innovations, growing customer demands: to face these numerous challenges, insurers and brokers need to transform. And the modernisation of their IS is a key element for success.

The success of your digital transformation largly depends on your staff

A company’s staff are just as much a key factor in the success of a digital transformation program as the performance of the new tools and information systems that are being implemented. It is therefore essential to commit to a strategy of long-term support of staff members.

Industrialisation in order to find room for improvement and invest in innovative new projects

Simplify your Information Systems (IS) management, reduce your maintenance and evolution costs (Run), reassign your internal teams and your budget to innovative projects (Build), manage peaks of activity, reclaim your role as an industry expert to accompany your business lines in their digital transformation, these are some of the benefits of our industrialisation offer.