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Rapidly transforming IT sourcing: meeting the challenge!
In just three months, GFI has managed to meet the challenge of initiating the transformation and industrialisation of the sourcing of a French banking group’s IT corporate department. In so doing, Gfi has enabled the client to focus on its relations with the business divisions and give priority to critical and urgent projects.
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Digital Transformation
What is the point of letting customers contact you by chat in the evening, if it still takes up to 72 hours for a new beneficiary account to be authorised? While digitalising customer relationships, invest in transforming your organisation and modernising the way you handle all day-to-day operations
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Overhauling the client relationship
Customers have new and significant needs and expectations in their private and professional lives. Digital Banking aims to cater for those needs, and embodies the fast, general, in-depth and necessary evolution of a bank’s relationship with its customers. With the constant pressure of technological advances and web-based competitors, this relationship has entered into a period of long-lasting transformation that will deeply change banks’ organisation, processes, information technology and strategies for many years to come.
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a new name and identity to embody the positioning of the group as an expert in digital flow.
Following 10 years of continuous growth, the Gfi group is changing its name and identity to signal its entry into a new era. Its CEO Vincent Rouaix hereby affirms the maturity of a group that is recognised as a challenger and a pioneer in its market, and unifies its identity at a global level. In a post-digital-transformation era where change is constant and movement perpetual, Inetum will thus assert itself as an IT services group that helps its clients to get the best out of digital flow.
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