Retail

Integrate physical and digital channels for a new retail experience

Let’s plan your transformation jouney

Design and implement a complete IT roadmap for retailers in a best-of-breed model (mid-sized companies)

Optimize the digital flow with suppliers (product catalogue and supply chain), and global inventory availability

Inetum is also a publisher of solutions. Our Software branch has a practice dedicated to each part of the supply chain.

 

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Our added value

Inetum works with more than 300 clients, including very large international food and non-food retailers, as well as numerous mid-size brands. Our expertise in the retail sector enables us to carry out any possible project and turn it into tangible results for our clients.

You get:

  • Customer loyalty through an improved customer experience
  • Increased revenue per customer thanks to the ability to make recommendations, personalize offers, adapt pricing in real time and optimize customer journeys
  • Reduced inventories through optimized supply chain
  • Agility and openness to adapt fast to business needs and connect with innovative service providers
  • Quality of service, both for customers and employees, including increasingly complex and sensible store operations

Our solutions include...

► Omnichannel, eCommerce/mCommerce platforms (Customer journey and Customer Experience management, B2C and B2B)

► Customer management and marketing solutions (unique customer repository, CRM, campaign management and loyalty schemes)

► SAP for Retail and Fashion (end-to-end financial and supply-chain management, including warehouses (eWM), fully optimized based on S/4 add-ons)

► Store-operation support (OmniCommerce software and hardware provisioning, Point of Sale solutions)