Operations managers are currently faced with the challenges of improving quality, developing innovative new services, lowering operating costs, implementing agile infrastructure, reducing technical debt, sourcing, and strategic workforce planning. And mergers, IT convergence issues, internationalisation and innovation are only accelerating the changes.

Our consultancy and expertise offer aims to support companies and their IS Directors in their transformation by offering them agile governance to ensure better performance and risk management.

Help where you need it to ensure a smooth transformation

Our three-tiered offer guides you through the changes for all or part of a transformation programme:

  • Audit: including the recommendations and the outlining of the transformation plan (Org. chart, Governance, Coordination, Processes, Tools, HR strategic workforce planning)
  • Transformation coordination: including outsourcing the transformation
  • Providing innovation and expertise through a complete programme or as support and assistance for your operations: tool integration and expertise, datacentre expertise, End-User Computing, security

Our offer is underpinned by a tried and tested progress plan methodology promoting short-term gains, rolled out gradually over time to ensure sustainability.  Special focus is placed on the process of change to ensure that the practices are fully adopted by IS directors and the prime contractor.

Responding precisely to expectations through multi-faceted experience

We offer consultancy services with a strong operational focus and pledge to achieve solid results in the short term. It is our mission to bring about the transformation within an agile outsourcing system developed in our outsourcing contracts.

The components of our offer

  • Consultancy: we help our customers to set out the direction and target of the transformation and to manage the implementation and change process with the IS directors and prime contractor.
  • ITSM: we have more than 30 ITIL- and ServiceNow/Easyvsta-certified consultants to offer a turnkey offer comprising process revision, the integration of software solutions and change management with IS management and business operational staff.
  • Technology integration: we have developed solid know-how around the integration of key IT production solutions and the expertise in this field. Seventy consultants now assist our customers with supervision, scheduling, hypervision and work station solutions.
  • Security: we offer an operational approach to security, giving our customers access to tried and tested know-how in various entities.  Our offer comprises a security governance component meaning our customers benefit from compliance with standards and a risk assessment, technical and functional hearing kits to assess maturity and potential weaknesses and customisable solutions (access and data security and SIEM) to adapt to the situation.
  • Datacentres: achieving productivity gains while ramping up standardisation and the introduction of new features. We offer a step-by-step approach which goes from centralisation/consolidation to virtualisation and cloud computing. It also comprises various alternatives in order to optimise the TCO through service offers including our technology partners.
  • End user computing: we support our customers in the transformation of PDT by handling all issues related to the IOT, the 3D and the continual expansion of mobility needs through a service catalogue covering application and PDT virtualisation, the workplace, mobility and the roll-out/standardisation of PDT and its applications.

Linked articles

Africa Digital Manager Award (ADMA) – discover the three winners
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The Africa Digital Manager Award (ADMA) ceremony will take place on 14 September 2021 at Inetum’s offices in Casablanca, Morocco. The competition launched in December 2020 is organized by Inetum (formerly Gfi) in partnership with the Ecole Centrale of Casablanca, and singles out companies and managers conducting digitalization projects in Africa. During the ceremony, the representatives of the 10 finalist projects and the jury will gather for an event that brings together digital players in Africa, where the 3 winners of the first ADMA competition will receive their trophies.

To deal with the consequences of the health crisis, Inetum supports culture together with L’Esquif, a café-theatre in Lyon.
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Already committed to several actions in favour of culture, Inetum is supporting the non-profit L'Esquif café-theatre based in Lyon and managed by the Comme Chez Toi association. This new sponsorship is an answer to the call of the association's cofounder, an employee of the Group, and is in line with the values of solidarity and commitment promoted by the IT services company, a leader in digital services and solutions in Europe. This support will allow the structure to stay on its premises and to pursue its local cultural activities as soon as it can open to the public again.

Inetum supports French student solidarity fund and will pursue its commitment to the new generation by recruiting 400 students and young graduates in 2021
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For several years already Inetum (formely Gfi) has been mobilized to employ young people. The group has now announced that it will be recruiting 400 students and young graduates in 2021. At the same time, the IT services company is maintaining partnerships developed around the country with universities and grandes écoles in the scope of its Campus by Inetum programme. The group will also support Fonds de Solidarité Des Etudiants (FSDE), a solidarity initiative from students to collect donations from companies and individuals and hand these out to students who have the most need thereof, to help them study and live in decent conditions.