SLM – Service Lifecycle Management – is often offered in addition to PLM, to take care of the services and processes that a manufacturer wants to deliver together with its products. It includes maintenance processes, MOC (maintenance in operational conditions) of spare parts and tools, and technical maintenance documentation like service bulletins in the air transport industry.

Developing services on the same model as products By integrating product support, a company offers a real value-added service to its customers. Services are designed, developed, industrialised and delivered according to the same processes as the product itself, including its specificities. The objective: to guarantee coherence between product data and support service data. How do you ensure successful service lifecycle management? By creating maintenance documentation during configuration, and publishing and distributing it to customers. Monitoring support processes is important too. This will considerably increase service productivity. 19 years experience in PLM system integration and consulting Gfi was the first digital service provider to deploy an SLM system in France with the SOLAR project for Turbomeca. Our innovative consulting approach using a tool-based method ensures that industry requirements are taken into account from end to end in the future system. Our partnership with the main software publishers on the market enables us to offer you the solution that is best suited to your needs. SLM helps you: Establish a link between the product, the process and the service Bring added value to customers with a complete, optimised service offer Optimise repair and spare parts (stock, cost, documentation)

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Inetum supports French student solidarity fund and will pursue its commitment to the new generation by recruiting 400 students and young graduates in 2021
Inetum supports French student solidarity fund and will pursue its commitment to the new…

For several years already Inetum (formely Gfi) has been mobilized to employ young people. The group has now announced that it will be recruiting 400 students and young graduates in 2021. At the same time, the IT services company is maintaining partnerships developed around the country with universities and grandes écoles in the scope of its Campus by Inetum programme. The group will also support Fonds de Solidarité Des Etudiants (FSDE), a solidarity initiative from students to collect donations from companies and individuals and hand these out to students who have the most need thereof, to help them study and live in decent conditions.

Jean-François Penciolelli joins Inetum as Executive Vice-President and Head of Public Sector and Healthcare.
Jean-François Penciolelli joins Inetum as Executive Vice-President and Head of Public Sector and …

Jean-François Penciolelli, expert in IT management, sales development and strategic consulting for over 25 years, has been appointed as Executive Vice-President and Head of the Public Sector and Healthcare Division at Inetum. This appointment affirms the IT services company’s intention to develop and consolidate its existing business in the public sector and healthcare amidst the Covid-19 pandemic that has accelerated teleworking practices and paperless services to citizens.

Employees and managers agree on the need to accelerate the digitalisation of their companies, but differ on the goals
Employees and managers agree on the need to accelerate the digitalisation of their companies,…

The survey reveals that even if digital transformation is already under way and seen as fundamental to the upheavals caused by the health crisis, it is not yet a reality in all organisations. However, it is seen as a motivating perspective, a necessary adjustment, and a source of benefits for all stakeholders, including employees. While the health crisis is reshuffling the cards in many sectors, bringing to the fore those that have managed to get digitalised early and adapt fast, it is time for organisations to look at the opportunities and obstacles that this digital acceleration brings. For Inetum, it shows the urgency of harnessing digital flow to make it a real driver of the impact that organisations can have on the economy and on society.

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