For an international pharmaceutical group operating in more than 50 countries and with products distributed across 120 countries worldwide, the maintenance of its SAP applications and the comprehensive management of its IT systems are crucial. It is only natural to entrust these services to a highly innovative service provider well-versed in the business.

The outsourcing of this client’s information systems was a real challenge involving SAP application maintenance, comprehensive IS management and the steering of business development projects. The international pharmaceutical group, operating in more than 50 countries and with products distributed across 120 countries, decided to entrust this project to Gfi in 2010. Gfi boasts strong experience in similar logistics projects, expertise in the pharmaceutical industry, and the ability to combine industrial strategy with a client-oriented approach. Accordingly, over the last five years the client was able to benefit from strategic watch services, innovations, and technological improvements to its information system.

The advantage of an efficient ERP system: a solution to support business lines

The first step was to implement SAP WM functionalities to replace DATUS, the previous solution used to manage warehouse areas, including areas where stocks are stored very high up, and moved using a three-way forklift truck steered depending on its position within the aisles. There were some constraints: the standardisation achieved with the SAP installation had to take into account the particular requirements of the business lines, and limit the number specific developments required.

The solution involved implementing the WM – HUM module, with a solution that minimised the movement of the fork-lift trucks, and creating a cockpit to coordinate work orders (WO) in order to manage priority WOs. In addition, the preparation of annual WOs had to be stopped, and unplanned movements had to be filtered out.

A long-term partnership

The management of the company hailed the project as a success. This first major step led to Gfi’s management of all services in its locations in Sophia Antipolis (SAP services centre) and Nantes (24/7 operation). The partnership was even renewed until the end of 2018. Furthermore, some 15 complementary projects have emerged, also managed by Gfi, which today delivers a full range of services covering all business lines. This competence is backed by strong governance and management in consistently close collaboration with the client, as well as technical and functional advisors that centralise and coordinate the requirements and solutions.

Linked articles

Inetum supports French student solidarity fund and will pursue its commitment to the new generation by recruiting 400 students and young graduates in 2021
Inetum supports French student solidarity fund and will pursue its commitment to the new…

For several years already Inetum (formely Gfi) has been mobilized to employ young people. The group has now announced that it will be recruiting 400 students and young graduates in 2021. At the same time, the IT services company is maintaining partnerships developed around the country with universities and grandes écoles in the scope of its Campus by Inetum programme. The group will also support Fonds de Solidarité Des Etudiants (FSDE), a solidarity initiative from students to collect donations from companies and individuals and hand these out to students who have the most need thereof, to help them study and live in decent conditions.

Jean-François Penciolelli joins Inetum as Executive Vice-President and Head of Public Sector and Healthcare.
Jean-François Penciolelli joins Inetum as Executive Vice-President and Head of Public Sector and …

Jean-François Penciolelli, expert in IT management, sales development and strategic consulting for over 25 years, has been appointed as Executive Vice-President and Head of the Public Sector and Healthcare Division at Inetum. This appointment affirms the IT services company’s intention to develop and consolidate its existing business in the public sector and healthcare amidst the Covid-19 pandemic that has accelerated teleworking practices and paperless services to citizens.

Employees and managers agree on the need to accelerate the digitalisation of their companies, but differ on the goals
Employees and managers agree on the need to accelerate the digitalisation of their companies,…

The survey reveals that even if digital transformation is already under way and seen as fundamental to the upheavals caused by the health crisis, it is not yet a reality in all organisations. However, it is seen as a motivating perspective, a necessary adjustment, and a source of benefits for all stakeholders, including employees. While the health crisis is reshuffling the cards in many sectors, bringing to the fore those that have managed to get digitalised early and adapt fast, it is time for organisations to look at the opportunities and obstacles that this digital acceleration brings. For Inetum, it shows the urgency of harnessing digital flow to make it a real driver of the impact that organisations can have on the economy and on society.

Share