Mobility is a core requirement of thousands of field technicians responsible for the operation and maintenance of energy networks. Instead of being a constraint, this can be a source of opportunity for service and productivity providers, provided that they offer competitive and targeted technical solutions.

Meeting and improving the level of service, optimising resources and productivity gains, modernising services and working methods in the field - there is no shortage of challenges for energy companies and their engineers. Gfi offers its customers a variety of tools that allow each industry to integrate high-end technological solutions. Whether this is upstream through an industry survey, the definition of target processes and organisation, or the definition of solutions from technological intelligence during the POC elaboration, or downstream with the implementation of solutions, maintaining their operational requirements, the transformation pathways and managing these changes. A suitable industry response for requirements The Gfi mobility offer encompasses an industry solution in line with comprehensive requirements: Contingency management and same-day rescheduling; Flexibility of appointments and recognition of service delivery; Diagnostic support and remote technical support; Provision of more technical information; Data capture of asset information; Customer relations. Technical industry solutions In order to be truly efficient the chosen technical solutions need to adapt to all the usage conditions and work ergonomics. As a publisher, Gfi also makes it possible to use a variety of media (geographic information, data, image, son, enhanced reality, social media, virtual world). The applicable flux is also particularly varied with a cockpit for dispatching work orders, a diagnostics and remote assistance centre and a multichannel customer/technician relationship in operation. Innovation and services aimed at mobility All energy providers face issues related to mobility. But they will be different for each provider, especially when it involves sensitive industries (Airbus pilot, electricity network technician, smart building administrator). If the impact of emerging technologies is fully controlled, the performance of field work is massively improved. To that end, Gfi has innovation laboratories and service centres dedicated to mobility (Toulouse, Sophia Antipolis, Lannion, Paris, Lille), and a multi-technology, multi-terminal approach (iOS, Windows, Android, tablet, watch, glasses, PDA).

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Inetum supports French student solidarity fund and will pursue its commitment to the new generation by recruiting 400 students and young graduates in 2021
Inetum supports French student solidarity fund and will pursue its commitment to the new…

For several years already Inetum (formely Gfi) has been mobilized to employ young people. The group has now announced that it will be recruiting 400 students and young graduates in 2021. At the same time, the IT services company is maintaining partnerships developed around the country with universities and grandes écoles in the scope of its Campus by Inetum programme. The group will also support Fonds de Solidarité Des Etudiants (FSDE), a solidarity initiative from students to collect donations from companies and individuals and hand these out to students who have the most need thereof, to help them study and live in decent conditions.

Jean-François Penciolelli joins Inetum as Executive Vice-President and Head of Public Sector and Healthcare.
Jean-François Penciolelli joins Inetum as Executive Vice-President and Head of Public Sector and …

Jean-François Penciolelli, expert in IT management, sales development and strategic consulting for over 25 years, has been appointed as Executive Vice-President and Head of the Public Sector and Healthcare Division at Inetum. This appointment affirms the IT services company’s intention to develop and consolidate its existing business in the public sector and healthcare amidst the Covid-19 pandemic that has accelerated teleworking practices and paperless services to citizens.

Employees and managers agree on the need to accelerate the digitalisation of their companies, but differ on the goals
Employees and managers agree on the need to accelerate the digitalisation of their companies,…

The survey reveals that even if digital transformation is already under way and seen as fundamental to the upheavals caused by the health crisis, it is not yet a reality in all organisations. However, it is seen as a motivating perspective, a necessary adjustment, and a source of benefits for all stakeholders, including employees. While the health crisis is reshuffling the cards in many sectors, bringing to the fore those that have managed to get digitalised early and adapt fast, it is time for organisations to look at the opportunities and obstacles that this digital acceleration brings. For Inetum, it shows the urgency of harnessing digital flow to make it a real driver of the impact that organisations can have on the economy and on society.

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